Darujme úsmev · how it works
From a wish to under the tree: step by step
You pick a particular child's or family's wish, reserve it with your e-mail and give in the way that suits you. We make sure the gift lands exactly where it belongs. Here is everything that happens along the way.
Four steps
It takes a few minutes. The family never learns who gave the gift; we do, and we hand it over to the right people.
Choose a wish
The list shows families by region and wishes by kind: shoeboxes, school supplies, clothes and shoes, toys, hygiene, things for the home. Each one says who it is for (a girl aged 6 to 9, say) and what exactly is needed (size, colour).
Reserve it with your e-mail
Press Give this, choose how you want to give and leave us your e-mail. From that moment the gift is yours: nobody else can pick it. Within a minute you get a confirmation with everything you need.
Give
Bring the gift to a collection point, send it by courier, or send money and we buy it. Every gift carries a gift code on the package or in the payment: six digits we use to find it.
Follow your gift
When the gift reaches us, we let you know. And when we hand it to the family, we write again, with their story.
Four ways to give
You choose when reserving. For bigger items (a washing machine, a bed) only sending money or chipping in a part is possible.
I buy it and bring it
Pick a collection point near you. The confirmation has the address, opening times, the next dates and on-site instructions. Write the gift code on the package in large digits, or attach the printed page with the QR code.
I buy it and send it by courier
Send the gift to our hub in Bratislava. The address is in the confirmation. Write the gift code on the package just like for a drop-off.
I send money, you buy it
The confirmation has the account number, the amount and the variable symbol (it is the gift code), plus a QR code for your banking app. We buy, pack and hand over the gift. When the payment arrives, we let you know. Or pay by card via Darujme.sk.
I chip in any amount
For bigger items you can contribute part of the price via Darujme.sk. Once the sum is in, we buy the item. You can also support a family long-term with a small monthly amount; we e-mail you the standing-order details.
The gift code
Every gift has a six-digit code, for example 617548. It is in the confirmation and on your reservation page. For drop-offs and couriers, write it on the package; the collection point scans it and matches the gift to the family. For payments the code is the variable symbol we match the payment by. We never show family names anywhere; the code is the only thing that ties a gift to a family.
The e-mails you get
- Confirmation right after reserving: what you chose, the code, where and by when, a calendar file, a cancel link.
- Reminder two days before the reservation ends, if the gift has not arrived yet.
- Payment received, when you sent money and it came in.
- Your gift has reached us, when a collection point takes it in.
- Your gift has arrived, when we hand it to the family, with the family's story.
All of them come from Cammino | Darujme úsmev at darujmeusmev@ozcammino.sk. If one does not arrive, check your spam folder and write to us.
By when
A reservation holds for about a week; the exact date is in the confirmation. For drop-offs, until the end of the opening time at your point. If the gift has not arrived by then, we free it for other donors and let you know. The last drop-off day is 6 December; after it only a few late points, the courier and money are still open.
Changed your mind?
No problem. The confirmation and the reminder have a Cancel reservation link; the gift goes straight back on the list for somebody else. You can cancel until the gift is with us or paid for; after that, write to us.
Your privacy and the families' privacy
We use your e-mail and name only for the reservation and the messages about your gift; the family never gets them. Families appear on the list only as a region, the children's ages and their story; names and addresses are known only to the people who accompany them. More in our privacy notice.
Common questions
Can I give more than one thing?
Yes. You reserve each gift separately. One e-mail can hold several open reservations at a time; once gifts reach us, you can choose more.
Everything is taken. What now?
Thank you for looking. You can chip in on bigger items that are not fully funded yet, or support a family long-term. The list grows during Advent, so it is worth coming back.
I can't make it to the point I chose.
Write to darujmeusmev@ozcammino.sk and we will agree another point or date.